Technology leader strategically aligning technologies, teams, and services to deliver and support global 24x7 cloud infrastructures and application platforms. Offer leadership, management and hands-on experience in all aspect of information technology, technical operations and enterprise applications.
Highly adaptable professional known for developing high-performing teams, identifying and leveraging individual strengths, effectively collaborating with other departments, and leading-by-example, because integrity matters.
OVERVIEW
LEADERSHIP & MANAGEMENT
- Identify and set direction in technology in collaboration with executive management.
- Develop information technology strategies and roadmaps.
- Recruit, develop, mentor, and manage teams of diversified skills.
- Establish and manage vendor relationships, and negotiate contracts.
- Develop and manage IT financial models, budgets, project plans and business cases.
INFRASTRUCTURE & APPLICATION PLATFORM
- Oversee architectural designs of application platforms and infrastructures.
- Build and implement secure, resilient and scalable infrastructures and application platforms.
- Oversee architectural design for clustering strategies for fault tolerant application platforms.
- Develop, implement and maintain disaster, recovery and business continuity strategies.
TECHNICAL OPERATIONS & DEVOPS
- Oversee IT service management, tier III &IV technical support, and incident management.
- Author policies, procedures, and controls for ITSM and regulatory compliance.
- Establish infrastructure and application performance metrics.
- Develop continuous integration and deployment strategies.
SECURITY & COMPLIANCE
- Utilize and implement security software to enforce regulatory compliance.
- Utilize identity management systems to harden and simplify security across enterprise systems.
- Conduct audits and reviews for SOX, PCI, SSAE-16, SOC 2, and HIPAA compliance.
ENTERPRISE APPLICATIONS
- Expert in selecting and implementing enterprise business and IT applications.
- Integrate end-to-end cloud and on-premise applications.
- Collaborate company-wide to simplify business processes and maximize application investments.
- Strategic Planning
- Operations Management
- Enterprise Architecture
- ITIL, ITSM
- IT Controls
- Sarbanes Oxley (SOX)
- Project Management
- Change Management
- Application Integration
- Enterprise Applications
- Business Intelligence
- HIPAA
- Software as a Service (SaaS)
- IT Applications
- Lawson, SAP, Oracle EBS, PeopleSoft
- Jira
- Salesforce
- PCI
OPSWAT, San Francisco, California. January 2018 - Present
Vice President of Information Technology and Security Operations
Manages and mentors global IT and Security Operation teams that provide IT services, architects, builds and operates private and public cloud environments. Develops and implements security policies, operational processes, and compliance reporting. Develops technology strategies that drive, efficiency, agility, availability, productivity and security throughout the organization.
International Asset Systems – REZ1, Oakland, California. October 2015 to August 2017
Director of IT & Technical Operations
Managed global technical operation teams to ensure the effective operation of global 24x7 cloud infrastructures. Oversaw data center architecture design for site resiliency, performance, high availability, and security. Managed vendor partnerships, vendor management, contract negotiations, change management, technical support services, and incident management. Managed activities associated with infrastructure performance, site-reliability monitoring, capacity planning, and application performance.
ALLDATA, Elk Grove, California. September 2013 to October 2015
Software Engineering and Technology Manager
Managed cross-functional teams of architects, software engineers and system administrators for the development and support of cloud-based applications. Led development, maintenance, and support of cloud-based products, enterprise applications, and technology strategies.
Taleo - Oracle, Dublin, California. January 2007 to February 2013
Director of IT & Business Systems
Managed a global technology team that provided enterprise applications, technical support services, and related IT infrastructure. Managed application support team, vendor management, contract negotiations, and budgets. Served on Taleo's Business Leadership Team.
Klamath Technologies, Folsom, California. November 2005 to January 2008
President & Partner
Provided infrastructure services for cloud-based products. Architected infrastructures and managed security, compliance, technical operations, and support.
Pharmaceutical Care Network, Sacramento, California. June 1999 to October 2005
Director of IT, Operations & Software Engineering
Managed technology teams that process pharmacy claims and provided cloud-based medical analytical software. Oversaw technology direction, architecture, infrastructure, security, compliance, operations, development, B2B integrations, support services, vendor management, and contract negotiations.
California State University, Sacramento, California
Computer Science Studies, 2000
Saint Leo College, Norfolk, Virginia
Associate of Arts, July 1994